Returns & Exchanges
At NUUDA, we take pride in the quality of our food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our inventory, we offer returns or replacements on items that arrive damaged or incorrect within 7 days of delivery.
Contact Support
Reach out to our customer care team via email with your order number and a brief explanation of the issue.
Provide Evidence
For quality control purposes, please attach clear photos of the damaged product and the original packaging it arrived in.
Verification
Our team will review your claim within 48 hours to determine if a full refund or a replacement shipment is the best solution.
Resolution
Once approved, we will process your refund to your original payment method or dispatch a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing